Welcome to MerchantConnect. This site contains all the information you need to manage your electronic payment activity.
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View or update information about your account. Find copies of statements, make changes to your account, and find out about valuable products and services to help your business.
View recent deposits and other information about your account activity, including batch details, chargeback and retrieval status and deposit history.
Find news and information to help manage payments at your business. Learn how to best qualify transactions, reduce risk, and manage chargebacks. You will also find reference guides to help operate your payment terminal.
>> MerchantConnect will be unavailable to users on Wednesday May 15th from 8 PM EST to 9 PM EST for system updates. We apologize for any inconvenience.
>> Visa is making changes to its dispute resolution process. Effective April 15, 2018, your deadline to respond to dispute notifications will be reduced from 45 days to 30 days. To speed up the response process, you can sign up for email or fax notifications . Contact customer service for more information.
>> Get on the Map with Apple® If your company accepts Apple Pay, you can help your customers find you by adding a local business listing on Apple Maps. The Apple Maps Connect Service allows you to provide basic business details, your website URL and your social media information.
To get started with Apple Maps, have your Apple ID handy and visit the self-service data entry portal, Apple Maps Connect.
>> Accept UnionPay! Some 3.5 million people will visit the U.S. from China this year. You can increase sales and help them feel welcome by displaying a decal that includes the brandmark of UnionPay.
>> Amex Payment-Network Specific Information: For any Amex Payment-Network specific information, including the operating rules and regulations as well as PCI Data Security Standards information, click here.