Welcome to MerchantConnect. This site contains all the information you need to manage your electronic payment activity.
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View or update information about your account. Find copies of statements, make changes to your account, and find out about valuable products and services to help your business.
View recent deposits and other information about your account activity, including batch details, chargeback and retrieval status and deposit history.
Find news and information to help manage payments at your business. Learn how to best qualify transactions, reduce risk, and manage chargebacks. You will also find reference guides to help operate your payment terminal.
>>Visa is making changes to its dispute resolution process. Effective April 15, 2018, your deadline to respond to dispute notifications will be reduced from 45 days to 30 days. To speed up the response process, you can sign up for email or fax notifications. Contact customer service for more information.
>>Are you having problems taking payments? As you know, we recently implemented an industry-wide security update. Unfortunately, if your terminal did not receive the required software updates, it is now permanently inoperable and unable to take payments.
However, we can assist you with a replacement. Call us today or visit http://www.besha2ready.com!
>>Accept UnionPay! Some 3.5 million people will visit the U.S. from China this year. You can increase sales and help them feel welcome by displaying a decal that includes the brandmark of UnionPay
>> Amex Payment-Network Specific Information: For any Amex Payment-Network specific information, including the operating rules and regulations as well as PCI Data Security Standards information, click here.