Welcome to MerchantConnect. This site contains all the information you need to manage your electronic payment activity.
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View or update information about your account. Find copies of statements, make changes to your account, and find out about valuable products and services to help your business.
View recent deposits and other information about your account activity, including batch details, chargeback and retrieval status and deposit history.
Find news and information to help manage payments at your business. Learn how to best qualify transactions, reduce risk, and manage chargebacks. You will also find reference guides to help operate your payment terminal.
Attention Equinox/Hypercom Terminal Users: We’ve learned about an industry-wide outage affecting Equinox/Hypercom 4200 series terminals. To resolve the issue, you’ll need to download a software update to your terminal. Please click here for instructions on how to update your software.
>> Want to accept chip cards? Visit www.chipcardsuccess.com to update your terminal software, find out your options, and learn more about chip card technology.
>> UnionPay: Want more business? Click here to learn more about UnionPay and the benefits of accepting this card brand.
>> Amex Payment-Network Specific Information: For any Amex Payment-Network specific information, including the operating rules and regulations as well as PCI Data Security Standards information, click here.