Visa and MasterCard have made important changes to merchant acceptance as part of a proposed settlement for merchants located in the U.S. and U.S. territories. For more information click here.

We value your business and any input you may have on our products or services.

Feel free to contact us with any account support or equipment questions — in most cases one of our customer service representatives will respond within 24 hours. Simply use our e-mail form below and your question or comment will be routed to the appropriate group.

If you utilize a VAR to process payments please contact them directly. A VAR or Value Added Resellers is a third party-certified vendor who makes products that are compatible with Elavon's network. To review the list of these vendors please review our VAR database.


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Merchant ID:

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If your question cannot be resolved by e-mail, you may contact Merchant Services by phone at (800) 725-1243.

Merchant Services is available 24 hours per day, 365 days a year.