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View recent deposits and other information about your account activity, including batch details, chargeback and retrieval status and deposit history.

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Support

Find news and information to help manage payments at your business. Learn how to best qualify transactions, reduce risk, and manage chargebacks. You will also find reference guides to help operate your payment terminal.

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Merchant News

 

CARD BRAND FEES

VISA and MasterCard have introduced card “Brand Usage” fees for accessing their processing networks. Effective July 1, VISA will implement fees related to network authorization access, as well as penalties for mis-use of authorization services. These fees will be grouped together and reflected on your statement as “Card Association Fees.” The fees can be minimized and penalties can be avoided by following best practices at the point of sale.

Click here to read more.

CUSTOM PRINTING SCAM ALERT:

Printing, Advertising & Office Supply merchants beware of a scam for a large, custom print order that ships to a charitable organization or church via a fraudulent overseas shipping company. The telephone order customer will usually provide numerous stolen credit card numbers for the deposit and will continue to do so until cards are accepted.

Once you have successfully charged the accounts, you will be asked to withdraw the cash from your account and wire the funds for shipping. There may also be a request to re-charge the fraudulent cards for shipping fees and an additional 5 or 10 percent for all your trouble.

However, for your efforts you will instead receive chargebacks for all sales processed, resulting in financial losses to your business.