Introducing Virtual Merchant

VirtualMerchant is a secure, hosted software solution that allows you to safely process transactions using only the web browser on any PC.

VirtualMerchant functions as a "virtual terminal" or an online "buy button," supporting all Elavon payment types and processing environments. The solution is firewall-protected and fully PCI/CISP compliant, so merchants using VirtualMerchant can enjoy freedom from cardholder security concerns.

VirtualMerchant features unlimited multi-MID capabilities and supports all standard card features including AVS, CVV2, and Level II purchasing cards. Its definable fields enable you to capture all information required for your sales process, and it incorporates e-commerce business rules to help you minimize fraud. To learn more click here.

We value your business and any input you may have on our products or services.

Feel free to contact us with any account support or equipment questions — in most cases one of our customer service representatives will respond within 24 hours. Simply use our e-mail form below and your question or comment will be routed to the appropriate group.

If you utilize a VAR to process payments please contact them directly. A VAR or Value Added Resellers is a third party-certified vendor who makes products that are compatible with Elavon's network. To review the list of these vendors please review our VAR database.

 

Contact Name:

Business Phone:

ext.

Best time to call:

AM PM

Email Address:

Merchant ID:

(9-16 digit number)

Department:

Comments:

Required Field

 

If your question cannot be resolved by e-mail, you may contact Merchant Services either by phone at (800) 725-1243 or fax at (865) 577-0661.

Merchant Services is available 24 hours per day, 365 days a year.