Code 10 Authorization for Risk Management

There are numerous risk management solutions that can help prevent fraud and unnecessary monetary loss for any business. In today's increasingly electronic business world, keeping credit card and customer information confidential is vital. Fraud can happen anywhere; whether you sell goods over the internet or phone, or have face-to-face transactions with your customers. “Code 10” is a simple way to detect suspicious activity just by answering a series of yes/no questions to verify the cardholder’s information. By following a few simple tips and guidelines, you can manage your risks and detect fraudulent activity before it gets out of hand.

To learn more about protecting your business, click here.

We value your business and any input you may have on our products or services.

Feel free to contact us with any account support or equipment questions — in most cases one of our customer service representatives will respond within 24 hours. Simply use our e-mail form below and your question or comment will be routed to the appropriate group.

If you utilize a VAR to process payments please contact them directly. A VAR or Value Added Resellers is a third party-certified vendor who makes products that are compatible with Elavon's network. To review the list of these vendors please review our VAR database.

 

Contact Name:

Business Phone:

ext.

Best time to call:

AM PM

Email Address:

Merchant ID:

(9-16 digit number)

Department:

Comments:

Required Field

 

If your question cannot be resolved by e-mail, you may contact Merchant Services either by phone at (800) 725-1243 or fax at (865) 577-0661.

Merchant Services is available 24 hours per day, 365 days a year.