Code 10 Authorization for Risk Management
There are numerous risk management solutions that can help prevent fraud and unnecessary monetary loss for any business. In today's increasingly electronic business world, keeping credit card and customer information confidential is vital. Fraud can happen anywhere; whether you sell goods over the internet or phone, or have face-to-face transactions with your customers. “Code 10” is a simple way to detect suspicious activity just by answering a series of yes/no questions to verify the cardholder’s information. By following a few simple tips and guidelines, you can manage your risks and detect fraudulent activity before it gets out of hand.
To learn more about protecting your business, click here.
A cardholder or bankcard issuer may dispute a card transaction for any number of reasons including a billing error, a quality dispute, or for the non-receipt of goods or services. These disputes may end in a Retrieval or Chargeback to you.
Depending upon the reason for the Chargeback or Retrieval, you may have to provide information, by a specific date regarding a particular case. With our Auto Fax program, you can quickly and conveniently be notified via fax of any chargebacks or retrievals posted to your account within 24 hours of it being generated!
The Auto Fax program gives you more time to respond to your chargeback and retrieval requests. In addition, you will receive a reminder notice in the event you forgot to respond to the notice. All you need to enroll in the Auto Fax program is a dedicated fax line. To enroll, simply complete the Auto Fax Enrollment Form and fax it back to (877) 888-2034.
Find out more information about these types of issues and what options are available for you to handle disputed transactions, by visiting one of the sections below.