Code 10 Authorization for Risk Management

There are numerous risk management solutions that can help prevent fraud and unnecessary monetary loss for any business. In today's increasingly electronic business world, keeping credit card and customer information confidential is vital. Fraud can happen anywhere; whether you sell goods over the internet or phone, or have face-to-face transactions with your customers. “Code 10” is a simple way to detect suspicious activity just by answering a series of yes/no questions to verify the cardholder’s information. By following a few simple tips and guidelines, you can manage your risks and detect fraudulent activity before it gets out of hand.

To learn more about protecting your business, click here.

MerchantConnect, our web-based real-time reporting service, provides the streamlined, and secure reporting you need. You can quickly and easily access payment information, while protecting cardholder and account data. MerchantConnect brings together all the information you need to better manage your electronic payment processing activity. It’s at your fingertips when you need it.

MerchantConnect offers two service levels: Basic and Premium

  • MerchantConnect Basic allows one user ID to access one merchant account. For no charge, a user can easily view recent deposits, chargeback and retrieval listings, see equipment shipping information, review a merchant profile and access important information about payment processing support, and much more. Please review our online demo for information and facts about this service level.
  • MerchantConnect Premium allows one user ID to access reporting at the entity, chain or single location level. In addition to all the content available to Basic users, Premium users can view aggregated detailed reporting regarding settlements, transaction details, qualifications, chargebacks and retrievals. MerchantConnect Premium also allows users to filter and search for specific information or export date for further analysis. Please view our online demo or download a Quick Reference Guide for information and facts about how to use this service level.

If you have additional questions regarding MerchantConnect Basic or Premium service levels or Automated Customer Service (ACS), please contact our Software & Internet Support group at (800) 377-3962 and choose option 2, followed by option 2 again.